Microsoft account issues safe mode

[Sioned Edwards]

Hi all, hoping for some help, my pc froze so forced a shutdown, it then wouldn’t boot so I started it in safe mode then it finally booted but says there is a problem with your Microsoft pin, click to create new, then says you need an app to do it > search App Store then does nothing, with no option for another sign in, I have shift + L and gone to restore to an earlier date and it also needs Microsoft account sign in, it says password incorrect for e mail so I have changed it and still says incorrect and won’t let me proceed. Any advice? All I can guess is remove Microsoft account from pc v

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