Microsoft 365 personal account locked - customer service states they can't unlock it due to the 2fa

  • Thread starter Thread starter NA_340
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NA_340

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Hi,My account had a lot of unsucessful log in attempts over the last month, due to someone trying to gain access to my account. I have had 2fa on my account for a long time anyways. A few days ago, all my Onedrive files were temporarily unavailable. I logged into my account - successfully, as I obviously know my password and authenticated through my 2fa. I saw all of the unsuccessful log in attemps, and removed the email address they had been using to try access the account. I then removed the password option, and set up with the authentication app as well. Everything was then working fine.The

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