Massive network slowdown after 02/09/2010 updates

  • Thread starter Thread starter ToddAndMargo
  • Start date Start date
T

ToddAndMargo

Guest
Hi All,



After the 02/09/2010 updates went on, I am getting calls

from customers complaining about massive slowdowns.



From my initial research, I have found that if I copy

a file they are having trouble opening on the network to

their desktop, the slowdown vanishes. The slowdown

only occurs when trying to open a file, such as an

Excel spreadsheet, from the network. What should

take 1 second, takes 10 to 15 seconds.



Now, two of the three, business users complaining

are using Samba (Linux) for their file server.

So, no Microsoft patches on those servers. The

third business is using peer to peer. All

of the workstations are using XP-Pro-SP3.



Most of the XP workstations are running Kaspersky

Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

Some prior versions of KWSS too. Both pausing

and exiting KWSS does not change the symptom.



I am seeing these as the (XP) update on 02/09/2010:



KB978706

KB978251

KB975713

KB978262

KB978037

KB971468

KB975560

KB977914

KB977165
 
Hello ToddAndMargo,



I cannot confirim the problems you describe, we didn't have any problems

on XP clients or with slowed down network after installing the updates.



Best regards



Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm





> Hi All,

>

> After the 02/09/2010 updates went on, I am getting calls from

> customers complaining about massive slowdowns.

>

> From my initial research, I have found that if I copy

> a file they are having trouble opening on the network to

> their desktop, the slowdown vanishes. The slowdown

> only occurs when trying to open a file, such as an

> Excel spreadsheet, from the network. What should

> take 1 second, takes 10 to 15 seconds.

> Now, two of the three, business users complaining

> are using Samba (Linux) for their file server.

> So, no Microsoft patches on those servers. The

> third business is using peer to peer. All

> of the workstations are using XP-Pro-SP3.

> Most of the XP workstations are running Kaspersky

> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

> Some prior versions of KWSS too. Both pausing

> and exiting KWSS does not change the symptom.

> I am seeing these as the (XP) update on 02/09/2010:

>

> KB978706

> KB978251

> KB975713

> KB978262

> KB978037

> KB971468

> KB975560

> KB977914

> KB977165 Be nice if I only had to uninstall one. Tons of rebooting

> the other way. :'(

> Many thanks,

> -T
 
Just to Clarify that Update does NOT cause a BSOD

However when a System is Infected with a certain Malware

and the update is installed

it affects the booting process.



Please do not post that this update causes a BSOD

It's the Infected PC that causes the issue not the other way around

Thanks



Russ



--

Russell Grover - SBITS.Biz [SBS-MVP]

MCP, MCPS, MCNPS, SBSC

Microsoft Certified Small Business Specialist

24hr SBS Remote Support - www.SBITS.Biz

Question or Second Opinion - www.PersonalITConsultant.com

Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com





"ToddAndMargo" wrote in message

news:eEHbd4PrKHA.4752@TK2MSFTNGP04.phx.gbl...

> Hi All,

>

> After the 02/09/2010 updates went on, I am getting calls

> from customers complaining about massive slowdowns.

>

> From my initial research, I have found that if I copy

> a file they are having trouble opening on the network to

> their desktop, the slowdown vanishes. The slowdown

> only occurs when trying to open a file, such as an

> Excel spreadsheet, from the network. What should

> take 1 second, takes 10 to 15 seconds.

>

> Now, two of the three, business users complaining

> are using Samba (Linux) for their file server.

> So, no Microsoft patches on those servers. The

> third business is using peer to peer. All

> of the workstations are using XP-Pro-SP3.

>

> Most of the XP workstations are running Kaspersky

> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

> Some prior versions of KWSS too. Both pausing

> and exiting KWSS does not change the symptom.

>

> I am seeing these as the (XP) update on 02/09/2010:

>

> KB978706

> KB978251

> KB975713

> KB978262

> KB978037

> KB971468

> KB975560

> KB977914

> KB977165 Be nice if I only had to uninstall one. Tons of rebooting

> the other way. :'(

>

> Many thanks,

> -T
 
On 02/13/2010 03:00 PM, Russ SBITS.Biz [SBS-MVP] wrote:

> Just to Clarify that Update does NOT cause a BSOD

> However when a System is Infected with a certain Malware

> and the update is installed

> it affects the booting process.

>

> Please do not post that this update causes a BSOD

> It's the Infected PC that causes the issue not the other way around

> Thanks

>

> Russ

>



no bsod's. just slow
 
> Please do not post that this update causes a BSOD

> It's the Infected PC that causes the issue not the other way around



Hi Russ,



Do you know which malware is causing the BSOD's

with KB977165? Even though I am not getting BSOD's,

I'd like to specifically check for it.



Many thanks,

-T
 
cf.

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/2a76e4c9dd0b944c

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002



ToddAndMargo wrote:

> Hi All,

>

> After the 02/09/2010 updates went on, I am getting calls

> from customers complaining about massive slowdowns.

>

> From my initial research, I have found that if I copy

> a file they are having trouble opening on the network to

> their desktop, the slowdown vanishes. The slowdown

> only occurs when trying to open a file, such as an

> Excel spreadsheet, from the network. What should

> take 1 second, takes 10 to 15 seconds.

>

> Now, two of the three, business users complaining

> are using Samba (Linux) for their file server.

> So, no Microsoft patches on those servers. The

> third business is using peer to peer. All

> of the workstations are using XP-Pro-SP3.

>

> Most of the XP workstations are running Kaspersky

> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

> Some prior versions of KWSS too. Both pausing

> and exiting KWSS does not change the symptom.

>

> I am seeing these as the (XP) update on 02/09/2010:

>

> KB978706

> KB978251

> KB975713

> KB978262

> KB978037

> KB971468

> KB975560

> KB977914

> KB977165 Be nice if I only had to uninstall one. Tons of rebooting

> the other way. :'(

>

> Many thanks,

> -T
 
On 02/13/2010 02:44 PM, ToddAndMargo wrote:

> Hi All,

>

> After the 02/09/2010 updates went on, I am getting calls

> from customers complaining about massive slowdowns.

>

> From my initial research, I have found that if I copy

> a file they are having trouble opening on the network to

> their desktop, the slowdown vanishes. The slowdown

> only occurs when trying to open a file, such as an

> Excel spreadsheet, from the network. What should

> take 1 second, takes 10 to 15 seconds.

>

> Now, two of the three, business users complaining

> are using Samba (Linux) for their file server.

> So, no Microsoft patches on those servers. The

> third business is using peer to peer. All

> of the workstations are using XP-Pro-SP3.

>

> Most of the XP workstations are running Kaspersky

> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

> Some prior versions of KWSS too. Both pausing

> and exiting KWSS does not change the symptom.

>

> I am seeing these as the (XP) update on 02/09/2010:

>

> KB978706

> KB978251

> KB975713

> KB978262

> KB978037

> KB971468

> KB975560

> KB977914

> KB977165 Be nice if I only had to uninstall one. Tons of rebooting

> the other way. :'(

>

> Many thanks,

> -T



Good news. I removed KB977165 from two workstation and

they are back to normal. I will check the rest on Monday.



-T
 
ToddAndMargo wrote:

> On 02/13/2010 02:44 PM, ToddAndMargo wrote:

>> Hi All,

>>

>> After the 02/09/2010 updates went on, I am getting calls

>> from customers complaining about massive slowdowns.

>>

>> From my initial research, I have found that if I copy

>> a file they are having trouble opening on the network to

>> their desktop, the slowdown vanishes. The slowdown

>> only occurs when trying to open a file, such as an

>> Excel spreadsheet, from the network. What should

>> take 1 second, takes 10 to 15 seconds.

>>

>> Now, two of the three, business users complaining

>> are using Samba (Linux) for their file server.

>> So, no Microsoft patches on those servers. The

>> third business is using peer to peer. All

>> of the workstations are using XP-Pro-SP3.

>>

>> Most of the XP workstations are running Kaspersky

>> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

>> Some prior versions of KWSS too. Both pausing

>> and exiting KWSS does not change the symptom.

>>

>> I am seeing these as the (XP) update on 02/09/2010:

>>

>> KB978706

>> KB978251

>> KB975713

>> KB978262

>> KB978037

>> KB971468

>> KB975560

>> KB977914

>> KB977165 > Be nice if I only had to uninstall one. Tons of rebooting

>> the other way. :'(

>>

>> Many thanks,

>> -T

>

> Good news. I removed KB977165 from two workstation and

> they are back to normal. I will check the rest on Monday.

>

> -T
 
Did a quick test from an XP VM to a Linux server, and saw no obvious problems

after the update. It may of course be this problem is specific to other

circumstances.



Just a thought, though, check your problem isn't caused by LAN card

powersave. This sometimes gets turned back on when any major system-change is

done.



From the technet writeup it seems this patch relates to escalation of

priveleges for a locally logged-on user. Therefore (AFAICS) only of high

concern if malware or a malicious user already has system-access.





"ToddAndMargo" wrote:



> On 02/13/2010 02:44 PM, ToddAndMargo wrote:

> > Hi All,

> >

> > After the 02/09/2010 updates went on, I am getting calls

> > from customers complaining about massive slowdowns.

> >

> > From my initial research, I have found that if I copy

> > a file they are having trouble opening on the network to

> > their desktop, the slowdown vanishes. The slowdown

> > only occurs when trying to open a file, such as an

> > Excel spreadsheet, from the network. What should

> > take 1 second, takes 10 to 15 seconds.

> >

> > Now, two of the three, business users complaining

> > are using Samba (Linux) for their file server.

> > So, no Microsoft patches on those servers. The

> > third business is using peer to peer. All

> > of the workstations are using XP-Pro-SP3.

> >

> > Most of the XP workstations are running Kaspersky

> > Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

> > Some prior versions of KWSS too. Both pausing

> > and exiting KWSS does not change the symptom.

> >

> > I am seeing these as the (XP) update on 02/09/2010:

> >

> > KB978706

> > KB978251

> > KB975713

> > KB978262

> > KB978037

> > KB971468

> > KB975560

> > KB977914

> > KB977165 > Be nice if I only had to uninstall one. Tons of rebooting

> > the other way. :'(

> >

> > Many thanks,

> > -T

>

> Good news. I removed KB977165 from two workstation and

> they are back to normal. I will check the rest on Monday.

>

> -T

> .

>
 
> ToddAndMargo wrote:

>> On 02/13/2010 02:44 PM, ToddAndMargo wrote:

>>> Hi All,

>>>

>>> After the 02/09/2010 updates went on, I am getting calls

>>> from customers complaining about massive slowdowns.

>>>

>>> From my initial research, I have found that if I copy

>>> a file they are having trouble opening on the network to

>>> their desktop, the slowdown vanishes. The slowdown

>>> only occurs when trying to open a file, such as an

>>> Excel spreadsheet, from the network. What should

>>> take 1 second, takes 10 to 15 seconds.

>>>

>>> Now, two of the three, business users complaining

>>> are using Samba (Linux) for their file server.

>>> So, no Microsoft patches on those servers. The

>>> third business is using peer to peer. All

>>> of the workstations are using XP-Pro-SP3.

>>>

>>> Most of the XP workstations are running Kaspersky

>>> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

>>> Some prior versions of KWSS too. Both pausing

>>> and exiting KWSS does not change the symptom.

>>>

>>> I am seeing these as the (XP) update on 02/09/2010:

>>>

>>> KB978706

>>> KB978251

>>> KB975713

>>> KB978262

>>> KB978037

>>> KB971468

>>> KB975560

>>> KB977914

>>> KB977165 >> Be nice if I only had to uninstall one. Tons of rebooting

>>> the other way. :'(

>>>

>>> Many thanks,

>>> -T

>>

>> Good news. I removed KB977165 from two workstation and

>> they are back to normal. I will check the rest on Monday.

>>

>> -T





On 02/13/2010 03:48 PM, PA Bear [MS MVP] top posted:

>

>



More good news: I have about ten more workstations

with KB977165 removed and happy camping has returned.



And, more good news: I also checked with Kaspersky

and we can find no sign of any infection.



Yipee!



-T
 
Why yawn? His experiment is apparently repeatable and accurate.







"PA Bear [MS MVP]" wrote in message

news:u3c%23dcQrKHA.1800@TK2MSFTNGP02.phx.gbl...

>

>

> ToddAndMargo wrote:

>> On 02/13/2010 02:44 PM, ToddAndMargo wrote:

>>> Hi All,

>>>

>>> After the 02/09/2010 updates went on, I am getting calls

>>> from customers complaining about massive slowdowns.

>>>

>>> From my initial research, I have found that if I copy

>>> a file they are having trouble opening on the network to

>>> their desktop, the slowdown vanishes. The slowdown

>>> only occurs when trying to open a file, such as an

>>> Excel spreadsheet, from the network. What should

>>> take 1 second, takes 10 to 15 seconds.

>>>

>>> Now, two of the three, business users complaining

>>> are using Samba (Linux) for their file server.

>>> So, no Microsoft patches on those servers. The

>>> third business is using peer to peer. All

>>> of the workstations are using XP-Pro-SP3.

>>>

>>> Most of the XP workstations are running Kaspersky

>>> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.

>>> Some prior versions of KWSS too. Both pausing

>>> and exiting KWSS does not change the symptom.

>>>

>>> I am seeing these as the (XP) update on 02/09/2010:

>>>

>>> KB978706

>>> KB978251

>>> KB975713

>>> KB978262

>>> KB978037

>>> KB971468

>>> KB975560

>>> KB977914

>>> KB977165 >> Be nice if I only had to uninstall one. Tons of rebooting

>>> the other way. :'(

>>>

>>> Many thanks,

>>> -T

>>

>> Good news. I removed KB977165 from two workstation and

>> they are back to normal. I will check the rest on Monday.

>>

>> -T
 
You must log in or register to reply here.
Back
Top