M.2 Drive Not recognized upon Boot anymore and Crashes when it is woken up from Sleep Mode

[ZacharyMurray2]

Hello, I have been experiencing issues with my desktop recently that are a bit strange. I will post some sys. Info below as well as an event log post, but my M.2 Drive that has Win10 on it is acting up. When I use my machine it works just fine, but once I put my machine to sleep, it either then gives me BSOD upon wake, or the wake action just starts the computer because it seems to crash. Also once I load into BIOS, the M.2 is no longer there as though it is not being woken up for some reason. Only will my system recognize the M.2 when I unscrew it, unplug it and plug it back in. Then I am able to recognize it in BIOS on the next boot, and repeat this cycle.


I would also like to add that if I am working and do not put my computer to sleep or shut down and then turn it back on "instead just restart it" it continues to show in BIOS still. I have had an issue where since I got this M.2 it has never shown up as a device in my boot order but has to be manually selected every time. Now that this drive is being recognized every time the system powers down, I have to replug it back in every time I wish to work.


I have an HP EX950 500GB M.2 Drive, and there seems to really be no driver updates for it, and I have tried everything from updating drivers, to reading logs to try and figure out the error and can't figure out why it goes to sleep and the Blue Screens or restarts. It is almost as if my machine is not able to wake the drive up so it throws an error, and the BSOD barely comes up so I am not able to capture any specific error message.


I have tried updating drivers to no avail.

Any help would be appreciated and let me know if I need to post specific dumps related to this.


Some event log errors:

- The driver \Driver\WudfRd failed to load for the device PCI\VEN_5853&DEV_1003\1&1a590e2c&0&03.

- The driver \Driver\WudfRd failed to load for the device USB\VID_05AC&PID_12A8&MI_00\6&28b5ad9d&1&0000.

- The IOMap service failed to start due to the following error:

The system cannot find the file specified.



Host Name: DESKTOP-58LCKM9

OS Name: Microsoft Windows 10 Home

OS Version: 10.0.18363 N/A Build 18363

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: Windows User

Registered Organization:

Product ID: 00326-01856-34085-AAOEM

Original Install Date: 9/8/2019, 12:17:35 AM

System Boot Time: 1/12/2021, 3:29:36 PM

System Manufacturer: System manufacturer

System Model: System Product Name

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 94 Stepping 3 GenuineIntel ~3401 Mhz

BIOS Version: American Megatrends Inc. 1803, 5/6/2016

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32

Boot Device: \Device\HarddiskVolume3

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

Time Zone: (UTC-06:00) Central Time (US & Canada)

Total Physical Memory: 16,304 MB

Available Physical Memory: 11,052 MB

Virtual Memory: Max Size: 17,328 MB

Virtual Memory: Available: 9,318 MB

Virtual Memory: In Use: 8,010 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\DESKTOP-58LCKM9

Hotfix(s): 26 Hotfix(s) Installed.

[01]: KB4580980

[02]: KB4497165

[03]: KB4498523

[04]: KB4503308

[05]: KB4508433

[06]: KB4515383

[07]: KB4516115

[08]: KB4517245

[09]: KB4521863

[10]: KB4524244

[11]: KB4524569

[12]: KB4528759

[13]: KB4537759

[14]: KB4538674

[15]: KB4541338

[16]: KB4552152

[17]: KB4559309

[18]: KB4560959

[19]: KB4561600

[20]: KB4565554

[21]: KB4569073

[22]: KB4576751

[23]: KB4577670

[24]: KB4580325

[25]: KB4586863

[26]: KB4592449

Network Card(s): 2 NIC(s) Installed.

[01]: TunnelBear Adapter V9

Connection Name: Ethernet 2

Status: Media disconnected

[02]: Realtek PCIe GbE Family Controller

Connection Name: Ethernet

DHCP Enabled: Yes

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