Lost Internet and Sound - Cannot repair with DISM

  • Thread starter Thread starter HotIndigo
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HotIndigo

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My PC, suddenly, stopped its Internet connection and sound (diagnostics find no problems!!) and login is now on password and not PIN number. Have now logged in as administrator and trying to solve this problem. Getting help using my laptop. On the PC in the command prompt I have used DISM to trace problems. Using [COLOR=rgba(16, 16, 16, 1)]DISM /Online /Cleanup-Image /CheckHealth[/COLOR] reports "The component store is repairable.". Using [COLOR=rgba(16, 16, 16, 1)]DISM /Online /Cleanup-Image /ScanHealth[/COLOR] again reports "The component store is repairable.". Using [COLOR=rgba(16, 16, 16, 1)]DISM /Online /Cleanup-Image /RestoreHealth[/COLOR] reports Error: 0x800f081f "The source files could not be found." which I assume is due to the lack of Internet connection. As I have an ISO Win 10 Image on a stick, I tried [COLOR=rgba(16, 16, 16, 1)]DISM /Online /Cleanup-Image /RestoreHealth /Source:S:\Sources\install.wim[/COLOR] (the memory stick is drive S:) and got the same error "Error: 0x800f081f The source files could not be found.". Using the variants [COLOR=rgba(16, 16, 16, 1)]DISM /Online /Cleanup-Image /RestoreHealth /Source:E\Sources\install.wim /LimitAccess[/COLOR] and [COLOR=rgba(16, 16, 16, 1)]DISM /Online /Cleanup-Image /RestoreHealth /Source:wim:S:\Sources\install.wim:1 /LimitAccess[/COLOR] gave the same error.

I checked the error logs and found warnings, errors and, possibly, odd behavours. I have removed a lot of, what I suspect are unnecessary, lines and left the warning, error and "odd" lines for brevity:


Warning:

2021-03-29 11:28:35, Warning DISM DISM Provider Store: PID=3584 TID=4428 Failed to load the provider: C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect


Maybe odd behaviour:

2021-03-29 11:28:35, Info DISM DISM.EXE: Image session version: 10.0.18362.1316

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info CSI 00000001 Shim considered [l:126]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.1430_none_16f0726f2a33ac55\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

2021-03-29 11:28:35, Info CSI 00000002 Shim considered [l:123]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.1430_none_16f0726f2a33ac55\wcp.dll' : got STATUS_SUCCESS

2021-03-29 11:28:35, Info DISM DISM Package Manager: PID=3584 TID=4428 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

2021-03-29 11:28:35, Info CSI 00000001 Shim considered [l:126]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.1430_none_16f0726f2a33ac55\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

2021-03-29 11:28:35, Info CSI 00000002 Shim considered [l:123]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.1430_none_16f0726f2a33ac55\wcp.dll' : got STATUS_SUCCESS

2021-03-29 11:28:35, Info DISM DISM Package Manager: PID=3584 TID=4428 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

2021-03-29 11:28:35, Info DISM DISM Package Manager: PID=3584 TID=4428 Loaded servicing stack for online use only. - CDISMPackageManager::CreateCbsSession

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info CSI 00000001 Shim considered [l:126]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.1430_none_16f0726f2a33ac55\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

2021-03-29 11:28:35, Info CSI 00000002 Shim considered [l:123]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.1430_none_16f0726f2a33ac55\wcp.dll' : got STATUS_SUCCESS

2021-03-29 11:28:35, Info DISM DISM Driver Manager: PID=3584 TID=4428 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Warning DISM DISM Provider Store: PID=3584 TID=4428 Failed to load the provider: C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\ProvProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\GenericProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\OfflineSetupProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\SysprepProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Transmog Provider: PID=3584 TID=4428 Current image session is [ONLINE] - CTransmogManager::GetMode

2021-03-29 11:28:35, Info DISM DISM Transmog Provider: PID=3584 TID=4428 Audit Mode: [No] - CTransmogManager::Initialize

2021-03-29 11:28:35, Info DISM DISM Transmog Provider: PID=3584 TID=4428 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

2021-03-29 11:28:35, Info DISM DISM Transmog Provider: PID=3584 TID=4428 Product Type: [WinNT] - CTransmogManager::Initialize

2021-03-29 11:28:35, Info DISM DISM Transmog Provider: PID=3584 TID=4428 Product Type ServerNT : [No] - CTransmogManager::Initialize

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Connecting to the provider located at C:\Users\ADMINI~1\AppData\Local\Temp\1E973F81-8E79-4754-8E7B-5494216EA667\SetupPlatformProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM Provider Store: PID=3584 TID=4428 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2021-03-29 11:28:35, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

2021-03-29 11:28:35, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider


Warning and errors:

2021-03-29 11:28:35, Warning DISM DISM Package Manager: PID=3584 TID=4428 CBS AddSource failed with HRESULT=0x800706d9! - CDISMPackageManager::Internal_Finalize

2021-03-29 11:28:35, Info DISM DISM Package Manager: PID=3584 TID=4428 CBS session options=0x20100! - CDISMPackageManager::Internal_Finalize

2021-03-29 11:30:51, Info DISM DISM Package Manager: PID=3584 TID=4108 Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error

2021-03-29 11:30:51, Error DISM DISM Package Manager: PID=3584 TID=4428 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)

2021-03-29 11:30:51, Error DISM DISM Package Manager: PID=3584 TID=4428 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg

2021-03-29 11:30:51, Error DISM DISM Package Manager: PID=3584 TID=4428 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)

2021-03-29 11:30:51, Error DISM DISM Package Manager: PID=3584 TID=4428 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg

2021-03-29 11:30:51, Error DISM DISM Package Manager: PID=3584 TID=4428 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)

2021-03-29 11:30:51, Error DISM DISM Package Manager: PID=3584 TID=4428 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)


I would like to restore my system's Internet, sound and general health without having to reinstall Win 10 as there are far too many Apps installed and it would take a very long time to re-install. Any suggestions as to how to resolve this would be helpful as I have exhausted my Internet searches.

TIA

HotIndigo.

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