looking for assistance trying to upgrade from windows 8 to windows 10 or 11

[Windows 8]

nothing i tried is working its connected to internet through ethernet cord and still says network issue and wont load anything to download to newer sofeware but can use internet search thingshave follows all directions on windows page and just wont go all the way through download give support code 0x80072f8f - 0x20000

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