Long wait for tech support

[AndrewThe Author]

I needed tech support. For the Windows Mail app. My aol email account suddenly stopped working. Again. It kept asking me to enter my password. I entered my current password and it kept rejecting it. I spent 30 minutes in the Help sections to no avail. I went online to Microsoft site and the website tech support access said the Call feature was not available. I accessed the Chat feature and was 584th in line. Really? 584th in line? Microsoft tech support is not available 24/7 via phone? And sticks us last in a Chat line of 500+ customers? I don't care what excuse or reason they have for this,

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