Log in problems (BitLocker and PIN vs Password)

  • Thread starter Thread starter DashDart
  • Start date Start date
D

DashDart

Guest
Surface Go 3. Somehow my home number was used as the number for Identity Verification so text will not go through. I have the following problems: My wife suspected malware was on the Surface so she placed it in Safe Mode through our WebRoot program. Now it will not boot without the Recovery Key. I can't get to the Recovery Key in my account because the verification goes through the home phone. Also a PIN is asked for and we have never used a pin, just a password

Continue reading...
 
You must log in or register to reply here.

Similar threads

D
Log in problems (BitLocker and PIN vs Password)
Replies
0
Views
5
DashDart
D
N
Win11 with Bitlocker - disable TPM
Replies
0
Views
6
novako19
N
K
Why does BitLocker erase your PIN and password when it gets activated and prompts for the recovery key?
Replies
0
Views
5
Kyle McGuire
K
L
having problems with changing the pin for windows 11 and defender antivirus.
Replies
0
Views
6
Luien sin
L
Z
How to retrieve bitlocker recovery key when microsoft wont let you log in.
Replies
0
Views
3
ZubeirX
Z
Back
Top