A
Annie Strawbridge
Guest
I can log into my HP All in one computer, however all I get is the screensaver with the few shortcuts I saved to desktop. (Edge and print shortcut) I can't access settings, email or files.. There is no error message. Unfortunately, I can't find my recovery key either. The computer is only 14 months old. My husband is the other user and he is able to access all his data from his log in when he switches over to his account. Any tips on what to do without me having to wipe all my files. Thanks in Advance.
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