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Eddie Bradford
Guest
I have been locked out of my laptop. I recovered the BitLocker key, and I am working with a tech company here in town to recover all my data and files before doing a clean install. But Microsoft won’t let the company use my bitlocker key along with the correct user name(email address) and correct account password to access the drive on my laptop. I am in desperate need of the data on my laptop - medical files, financial info, etc. I have been unable to get a live person to talk to. HELP!!!
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