Locked out due to Bitlocker... Never set up, not found in my MS365 account

[Heather Bradley]

HP Envy, newish, Win11. Getting Bitlocker recovery key message upon boot. No record of ever setting this up on this laptop. Checked MS365 account info and says there is no Bitlocker key stored. Tried to disable security keys in BIOS Boot menu, and that did not help.

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