Locked out by new admin name and password.

  • Thread starter Thread starter Shane P82
  • Start date Start date
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Shane P82

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I just turned on my computer and at the start up screen is a new user/admin name I don't recognize with a password I dont know and I also am unable to answer the security questions. I'm essentially locked out. I've tried booting in safe mode and restoring - both require I know the password for this new admin/user. There are no other users on my computer. Just me. I don't want to reset and lose all my data. This would be devastating.

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