Light stutter and distortions with my bluetooth headset (Sony WH 1000 XM4), but not with other headsets

  • Thread starter Thread starter schnuzgi
  • Start date Start date
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schnuzgi

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  • My Sony WH 1000 XM4 worked perfectly until yesterday.
  • Yesterday it started to add stutters and distortions to all audio.
  • I tried to roll back my Windows 10 to the last recovery point (Jan 30), which resolved the problem for approx. 20 hours, now I have the same issue again. (Reoccurence of the problem coincided with logging into a Zoom call. Coincidence?)
  • Tried reinstalling all Sony headset related Bluetooth drivers (via device mgr). Did not resolve the issue.
  • Tried forgetting and re-joining the headsets; to no avail.
  • As drivers, I always let Windows choose them.
  • When I use other headsets via Bluetooth (Siemens and Bose), audio is good.
  • When I connect that Sony headset to my Windows 10 notebook via jack cable, audio is fine too, both with headphones turned on and off.
  • When I connect that Sony headset via Bluetooth to my phone, audio is fine as well.
  • When I output the audio via the notebook's internal speakers, its fine as well.


Any idea as to what else I could try?


Is there way to re-install everything related to that Sony headphone? Are there specific Sony drivers for this headset? I didn't find any...



Any help would be much appreciated.

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