Lenovo Loq freeze problem

[Walter J.white]

My Lenovo loq laptop freezes every 10 seconds for 2 seconds for no reason at all, it doesn't matter if I'm playing games or just browing it will still do it, the only exeption is when its plugged it to its charger, this is making the laptop unusable when not plugged in and if im not able to get it fixed I will be returning the laptop.

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