Laptop won't wake up from idling, failing to generate kernel dump, needs help debugging

Microsoft Windows

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Dec 10, 2024
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Occasionally, my laptop won't wake up from idle. I only notice the issue after hours of idling. I'm pretty sure it's not going into sleep mode because I disabled the sleep timeout. There's no mouse response, no keyboard backlight, no monitor signal, and no BSOD screen. The only way to get it back working is by performing a hard reset using the power button.I usually have minidumps enabled, but I haven't been able to extract any useful information from them since only the nt kernel is listed. Additionally, the kernel dump frequently fails to generate after a forced restart.The laptop is a Think

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