Laptop Shut Down & Restart Menu Not Working – Need Help

[Microsoft Windows]

Hey everyone,I’m facing an issue with my laptop where the Shut Down and Restart options aren’t working. Clicking on them does nothing, and the system just stays on.I’ve tried several troubleshooting steps, including watching different YouTube tutorials and even doing a hard reset by holding down the power button. While that forces a shutdown, the issue persists when I turn the laptop back on.Has anyone encountered this before or knows how to fix it? Would really appreciate any help!Thanks,Nikunj

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