Laptop not recognising USB headset at all, not installing drivers ?

[ArchanPatel1]

I recently bought a new ROG Zephyrus G15 GA503QM laptop and when i try to plug in my Hyper X Cloud Alpha S with USB it does not recognise it at all (cant see it in device manager or sound or anything), like no Windows prompt or anything. The small dongle thing gets power but the normal hyperx devices dont show up in device manager or in playback devices. I have done it all from uninstalling realtek audio etc nothing has worked. (the 3.5mm works just fine but i need the longer cable length provided by the usb adapter) The usb works with my pc and other laptops just fine.I later connec

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