R
RiceCandy
Guest
Hi there,
I've been noticing a really weird issue with my ASUS laptop keyboard - the keyboard just sometimes doesn't work. Sometimes, the keyboard does not respond at all after start up (backlight is off, keys are unresponsive, etc).
I've logged in and checked under Device Manager, and PC/AT Enhanced PS/2 Keyboard (101/102-Key) is always listed. I suspected this was a driver issue, so I've done a multitude of things to try solving this - updating the driver, uninstalling it, even resetting my PC (but keeping my personal files) yet nothing seems to change the problem. Once I shut off my PC (and my keyboard shuts off), the keyboard won't turn back on during startup. The backlight is just off and it's unresponsive to any input (but I have noticed my caps locks light will turn on and off depending on what I toggle the on-screen keyboard to be).
At times, updating the driver/uninstalling it/even just waiting 20 minutes will eventually turn my keyboard back on, but it's inconsistent. I've found that when my keyboard is on, there are other devices listed in the device manager keyboards besides the PS/2 Keyboard. Two different ones will show up: the HID Keyboard device and my ASUS number pad. My ASUS number pad did have an error on it (Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)) and I've since fixed it by updating the driver and selecting the HID available on my laptop.
Either way, when the ASUS number pad is visible under keyboards, along with my HID Keyboard, it means my laptop keyboard is functioning. I can restart my laptop and the keyboard will continue working (I've noticed the backlight never shuts off when I do this). I sort of suspect there's a driver conflict, but I'm not 100% sure and was looking for some help in that regard. I'm trying to figure out why my laptop keyboard just stays shut off after I shut down my device and how to have it just, well, start up and function as it should.
EDIT: I've found something else interesting. I shut down my laptop and, as I expected, my keyboard was off. I was inspecting the PS/2 device manager, and I found that the Events section showed when certain things were happening with it. The keyboard turned on after some time, and it was logged in as "Device Started (i8042prt)" so there seems to be a delay for when this event occurs?
EDIT 2: Seems I was wrong. That event will show even if the keyboard is off.
Continue reading...
I've been noticing a really weird issue with my ASUS laptop keyboard - the keyboard just sometimes doesn't work. Sometimes, the keyboard does not respond at all after start up (backlight is off, keys are unresponsive, etc).
I've logged in and checked under Device Manager, and PC/AT Enhanced PS/2 Keyboard (101/102-Key) is always listed. I suspected this was a driver issue, so I've done a multitude of things to try solving this - updating the driver, uninstalling it, even resetting my PC (but keeping my personal files) yet nothing seems to change the problem. Once I shut off my PC (and my keyboard shuts off), the keyboard won't turn back on during startup. The backlight is just off and it's unresponsive to any input (but I have noticed my caps locks light will turn on and off depending on what I toggle the on-screen keyboard to be).
At times, updating the driver/uninstalling it/even just waiting 20 minutes will eventually turn my keyboard back on, but it's inconsistent. I've found that when my keyboard is on, there are other devices listed in the device manager keyboards besides the PS/2 Keyboard. Two different ones will show up: the HID Keyboard device and my ASUS number pad. My ASUS number pad did have an error on it (Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)) and I've since fixed it by updating the driver and selecting the HID available on my laptop.
Either way, when the ASUS number pad is visible under keyboards, along with my HID Keyboard, it means my laptop keyboard is functioning. I can restart my laptop and the keyboard will continue working (I've noticed the backlight never shuts off when I do this). I sort of suspect there's a driver conflict, but I'm not 100% sure and was looking for some help in that regard. I'm trying to figure out why my laptop keyboard just stays shut off after I shut down my device and how to have it just, well, start up and function as it should.
EDIT: I've found something else interesting. I shut down my laptop and, as I expected, my keyboard was off. I was inspecting the PS/2 device manager, and I found that the Events section showed when certain things were happening with it. The keyboard turned on after some time, and it was logged in as "Device Started (i8042prt)" so there seems to be a delay for when this event occurs?
EDIT 2: Seems I was wrong. That event will show even if the keyboard is off.
Continue reading...
