Laptop freezes while playing shadow of the tomb raider

  • Thread starter Thread starter SaikiKusuo2
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SaikiKusuo2

Guest
Here is my laptop specs


System Information

------------------

Time of this report: 3/21/2021, 09:45:45

Machine name: SHASHWAT-PC

Machine Id: {BBEE0DAD-071F-4007-A181-AACD44D78CB7}

Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)

Language: English (Regional Setting: English)

System Manufacturer: ASUSTeK COMPUTER INC.

System Model: TUF GAMING FX504GE_FX80GE

BIOS: FX504GE.320 (type: UEFI)

Processor: Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz (8 CPUs), ~2.3GHz

Memory: 8192MB RAM

Available OS Memory: 8048MB RAM

Page File: 3813MB used, 6090MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 120 DPI (125 percent)

System DPI Setting: 120 DPI (125 percent)

DWM DPI Scaling: UnKnown

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported

DirectX Database Version: 1.0.8

DxDiag Version: 10.00.19041.0546 64bit Unicode



------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Display Tab 2: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.



--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)



---------------

Display Devices

---------------

Card name: Intel(R) UHD Graphics 630

Manufacturer: Intel Corporation

Chip type: Intel(R) UHD Graphics Family

DAC type: Internal

Device Type: Full Device (POST)

Device Key: Enum\PCI\VEN_8086&DEV_3E9B&SUBSYS_18FE1043&REV_00

Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 4152 MB

Dedicated Memory: 128 MB

Shared Memory: 4024 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

HDR Support: Not Supported

Display Topology: Internal

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)

Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: AUO61ED

Native Mode: 1920 x 1080(p) (60.052Hz)

Output Type: Internal

Monitor Capabilities: HDR Not Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Advanced Color: Not Supported

Driver Name: C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd12umd64.dll

Driver File Version: 25.20.0100.6446 (English)

Driver Version: 25.20.100.6446

DDI Version: 12

Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.5

Hardware Scheduling: Supported:False Enabled:False

Graphics Preemption: Triangle

Compute Preemption: Thread

Miracast: Supported

Detachable GPU: No

Hybrid Graphics GPU: Integrated

Power P-states: Not Supported

Virtualization: Paravirtualization

Block List: DISABLE_HWSCH

Catalog Attributes: Universal:False Declarative:False

Driver Attributes: Final Retail

Driver Date/Size: 19-11-18 5.30.00 AM, 2577928 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B78E66-7DDB-11CF-DD6A-9A38BBC2D435}

Vendor ID: 0x8086

Device ID: 0x3E9B

SubSys ID: 0x18FE1043

Revision ID: 0x0000

Driver Strong Name: oem11.inf:5f63e53429d61c21:iCFL_w10_DS:25.20.100.6446:pci\ven_8086&dev_3e9b&subsys_18fe1043

Rank Of Driver: 00D10001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C


Here is the minidump file data


[COLOR=rgba(30, 30, 30, 1)]*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 93

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on SHASHWAT-PC

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 101

Key : Analysis.Memory.CommitPeak.Mb
Value: 61

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

WRONG_SYMBOLS_TIMESTAMP: d8333e6

WRONG_SYMBOLS_SIZE: 1046000

FAULTING_MODULE: fffff80344200000 [/COLOR][COLOR=rgba(0, 0, 255, 1)]nt

[/COLOR][COLOR=rgba(30, 30, 30, 1)]DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 9f

BUGCHECK_P1: 4

BUGCHECK_P2: 12c

BUGCHECK_P3: ffff950780d18140

BUGCHECK_P4: fffff80349690780

DRVPOWERSTATE_SUBCODE: 4

FAULTING_THREAD: ffff950780d18140

BLACKBOXBSD: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxbsd[/COLOR][COLOR=rgba(30, 30, 30, 1)])


BLACKBOXNTFS: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxntfs[/COLOR][COLOR=rgba(30, 30, 30, 1)])


BLACKBOXPNP: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxpnp[/COLOR][COLOR=rgba(30, 30, 30, 1)])


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

STACK_TEXT:
fffff803`49690748 fffff803`447077d6 : 00000000`0000009f 00000000`00000004 00000000`0000012c ffff9507`80d18140 : nt!KeBugCheckEx
fffff803`49690750 fffff803`44bae8e6 : 00000000`00000000 00000000`00000002 00000000`00000080 fffff803`41189180 : nt!IoTranslateBusAddress+0xb16
fffff803`496907b0 fffff803`44444f12 : fffff589`52317230 fffff803`41189180 fffff803`49690a18 00000000`00000000 : nt!PoSetFixedWakeSource+0x1356
fffff803`496907e0 fffff803`44406eed : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`0002180f : nt!RtlClearBits+0x5a2
fffff803`496908d0 fffff803`445f95ee : 00000000`00000000 fffff803`41189180 fffff803`44f27600 ffff9507`80fe5040 : nt!PsGetCurrentSilo+0x68d
fffff803`49690b60 00000000`00000000 : fffff803`49691000 fffff803`4968a000 00000000`00000000 00000000`00000000 : nt!KeSynchronizeExecution+0x294e


STACK_COMMAND: .thread 0xffff950780d18140 ; kb

IMAGE_VERSION: 10.0.19041.804

EXCEPTION_CODE_STR: 0D8333E6

EXCEPTION_STR: WRONG_SYMBOLS

PROCESS_NAME: ntoskrnl.wrong.symbols.exe

IMAGE_NAME: ntoskrnl.wrong.symbols.exe

MODULE_NAME: [/COLOR][COLOR=rgba(0, 0, 255, 1)]nt_wrong_symbols

[/COLOR][COLOR=rgba(30, 30, 30, 1)]SYMBOL_NAME: nt_wrong_symbols!0D8333E61046000

FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_10.0.19041.804_(WinBuild.160101.0800)_TIMESTAMP_0D8333E6_nt_wrong_symbols!0D8333E61046000

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e0d599da-96d8-2fee-5eac-b91720442313}

Followup: MachineOwner[/COLOR]

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