Laptop crashes when idle

  • Thread starter Thread starter EthanChai1
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EthanChai1

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While my laptop is idle, my laptop crashes and displays the BSOD. I am getting this::(Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.0% completeFor more information about this issue and possible fixes, visit https://www.windows.com/stopcodeIf you call a support person, give them this info:Stop code: KERNEL_MODE_HEAP_CORRUPTIONI did do the system scan and after the verification is 100% complete, it says "Window Resource Protection did not find any integrity violations."How do I fix this error?

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