R
rbstrachan
Guest
Hello,
Last night I put my laptop to sleep and closed the screen.
This morning when I woke up, my laptop booted weirdly (I presume into recovery mode) asking me what keyboard language to use. It then presents me with 6 different recovery options; Startup Repair, UEFI Firmware Settings, CMD, System Restore, Uninstall Updates and System Image Recovery.
I've tried Startup Repair, but it fails every time. I've attempted to uninstall updates but Windows says it can't find any. System Restore fails every time and Windows says it can't find a system image to recover from.
In CMD, using chkdsk tell me that is has found problems and recommends using "chkdsk /f" but I'm worried that I will lose data this way.
Pressing F8 allows me to run an advanced hardware diagnostic. It passed with no failures or concerns.
I can post the results of chkdsk and the F8 diagnostic if it's relevant. Also, when I use CMD it says its in the X:\ drive but I don't have an X:\ drive. Not sure if that's important.
Is it possible to backup my SSD before I do "chkdsk /f"? Is it guaranteed to work or will I potentially lose data if I don't back up?
Many thanks for your help,
Ross
Continue reading...
Last night I put my laptop to sleep and closed the screen.
This morning when I woke up, my laptop booted weirdly (I presume into recovery mode) asking me what keyboard language to use. It then presents me with 6 different recovery options; Startup Repair, UEFI Firmware Settings, CMD, System Restore, Uninstall Updates and System Image Recovery.
I've tried Startup Repair, but it fails every time. I've attempted to uninstall updates but Windows says it can't find any. System Restore fails every time and Windows says it can't find a system image to recover from.
In CMD, using chkdsk tell me that is has found problems and recommends using "chkdsk /f" but I'm worried that I will lose data this way.
Pressing F8 allows me to run an advanced hardware diagnostic. It passed with no failures or concerns.
I can post the results of chkdsk and the F8 diagnostic if it's relevant. Also, when I use CMD it says its in the X:\ drive but I don't have an X:\ drive. Not sure if that's important.
Is it possible to backup my SSD before I do "chkdsk /f"? Is it guaranteed to work or will I potentially lose data if I don't back up?
Many thanks for your help,
Ross
Continue reading...