laptop can't connect to bluetooth headphone

  • Thread starter Thread starter Trà Xanh
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Trà Xanh

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My laptop has realtek bluetooth 4.2 adapter but it cant connect to my bluetooth headphone called "kanen k9"i don't know if it because it a chinese product or not but my phone can still connect to it normally while my laptop can't.i tried unistalling the driver, fall back to generic bluetooth driver and reinstall the newest version of bluetooth, but nothing seem to work, my laptop bluetooth can still connect to the neighbor tv but not the headset that sit next to it.one thing that i noticed is that my bluetooth does make a "connect sound" when i tried to pair with the laptop but it still wont c

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