Laptop boots to black screen with cursor

[Windows Server]

I have an Alienware laptop running Windows 11. When I boot the laptop it briefly shows my wallpaper with no icons, then immediately goes to a black screen with just the cursor showing. For the brief moment it displays my wallpaper, I can see it’s larger than it normally is. I use AVG anti virus, and I do get the normal AVG pop- up window on the screen, but that is the only thing that shows up. I’ve tried all of the reboot options to get to “safe mode” and none of them work. I.e. F8, F4, hold down the shift key while powering on, holding down the power button to shut down twice to enter windows

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