Keys on the keyboard are not working

[user1985_]

I have got the same issue as others in the community, I followed all the steps as suggested by the support, namely 1. Run the on-screen keyboard: press Windows + R, type osk, and press enter. This will open the on-screen keyboard. Check that the keys work here.2. Update the keyboard driver:Open Device Manager (right-click the Start button and select it).Expand the Keyboard section.Right-click on all keyboard drivers and select Update Drivers.3. Uninstall and reinstall the keyboard drivers:In Device Manager, right-click “HID Keyboard Device” and “Standard PS/2 Keyboard” and select Uninstall Dev

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