KB936508 Excel Viewer 2003 Problem

[tcm_crew]

I've tried five times to intall this security update, both from "Automatic
Updates", as well as from Microsoft's web site, but each time I receive an
update failure notification. When I tried to update from microsoft.com, the
Excel Viewer 2003 update showed as ZERO bytes, and taking ZERO minutes to
install. Any ideas? Thanks in advance. tcm

 

[Gistcheckin]

There should be an error listed in your Windows Update Log
Start>Run>Type in %windir%\windowsupdate.log
Scroll to the bottom and look for installation errors. Post them if you will.

--
Gistcheckin


"tcm_crew" wrote:

> I've tried five times to intall this security update, both from "Automatic
> Updates", as well as from Microsoft's web site, but each time I receive an
> update failure notification. When I tried to update from microsoft.com, the
> Excel Viewer 2003 update showed as ZERO bytes, and taking ZERO minutes to
> install. Any ideas? Thanks in advance. tcm

 

[MowGreen [MVP]]

Is the original installation file for Excel Viewer 2003 still residing
on the system ?
If yes, then download the update from here and Save it:
http://www.microsoft.com/downloads/...77-8828-494A-A183-D1ABA827B708&displaylang=en
Close the browser and any other open programs.
Now install office2003-KB936508-FullFile-ENU.exe

If the answer is no, the update will never install. Uninstall Excel
Viewer 2003 from Add/Remove Programs in the Control Panel first.
Then redownload it from :
http://www.microsoft.com/downloads/...f4-996c-4569-b547-75edbd03aaf0&DisplayLang=en

Create a folder in My Documents and name it Office Viewers. Move
xlviewer.exe to the newly created folder and then install it.
Now install KB936508.

Same goes for any Office Viewer [WordViewer, PowerPoint]
Any subsequent security update for Office Viewers will not install
without the original installation package still present on the system.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



tcm_crew wrote:

> I've tried five times to intall this security update, both from "Automatic
> Updates", as well as from Microsoft's web site, but each time I receive an
> update failure notification. When I tried to update from microsoft.com, the
> Excel Viewer 2003 update showed as ZERO bytes, and taking ZERO minutes to
> install. Any ideas? Thanks in advance. tcm