K
Karen Fed IT Specialist
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We are running Office professional 2016 x64 (msi installation) on Windows Pro 10 v1809 17763.1339. After installing July 14th 2020 security and non-security patches - we are seeing Outlook crash when clients send a message. Also Word, Excel crashes have increased. Anyone else having this issue?
Application Error Event ID 1000 Outlook
Faulting application name: OUTLOOK.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2344
Faulting module name: OUTLOOK.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2344
Exception code: 0xc0000005
Fault offset: 0x0000000000037c4a
Faulting process id: 0x11b4
Faulting application start time: 0x01d65f574363c508
Faulting application path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE
Report Id: 2c334d21-ff2a-4220-8d6b-86b139f5ae21
Faulting package full name:
Faulting package-relative application ID:
Word Application error Event id 1000
Faulting application name: WINWORD.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2406
Faulting module name: KERNELBASE.dll, version: 10.0.17763.1192, time stamp: 0x7889407f
Exception code: 0xe0434352 Fault offset: 0x0000000000039709
Faulting process id: 0x3084
Faulting application start time: 0x01d65c68e655ff29
Faulting application path: C:\Program Files\Microsoft Office\Office16\WINWORD.EXE
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: f5985243-67c8-41b7-982a-5b9dae20a1ad
Faulting package full name: Faulting package-relative application ID:
Excel Application error event id 1000
Faulting application name: EXCEL.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb1f39
Faulting module name: EXCEL.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb1f39
Exception code: 0xc0000005
Fault offset: 0x000000000064ca0e
Faulting process id: 0x2d58
Faulting application start time: 0x01d65eb4c07d4cfa
Faulting application path: C:\Program Files\Microsoft Office\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office16\EXCEL.EXE
Report Id: f267c154-627b-4d61-8259-cc50f58c189a
Faulting package full name:
Faulting package-relative application ID:
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Application Error Event ID 1000 Outlook
Faulting application name: OUTLOOK.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2344
Faulting module name: OUTLOOK.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2344
Exception code: 0xc0000005
Fault offset: 0x0000000000037c4a
Faulting process id: 0x11b4
Faulting application start time: 0x01d65f574363c508
Faulting application path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE
Report Id: 2c334d21-ff2a-4220-8d6b-86b139f5ae21
Faulting package full name:
Faulting package-relative application ID:
Word Application error Event id 1000
Faulting application name: WINWORD.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2406
Faulting module name: KERNELBASE.dll, version: 10.0.17763.1192, time stamp: 0x7889407f
Exception code: 0xe0434352 Fault offset: 0x0000000000039709
Faulting process id: 0x3084
Faulting application start time: 0x01d65c68e655ff29
Faulting application path: C:\Program Files\Microsoft Office\Office16\WINWORD.EXE
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: f5985243-67c8-41b7-982a-5b9dae20a1ad
Faulting package full name: Faulting package-relative application ID:
Excel Application error event id 1000
Faulting application name: EXCEL.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb1f39
Faulting module name: EXCEL.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb1f39
Exception code: 0xc0000005
Fault offset: 0x000000000064ca0e
Faulting process id: 0x2d58
Faulting application start time: 0x01d65eb4c07d4cfa
Faulting application path: C:\Program Files\Microsoft Office\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office16\EXCEL.EXE
Report Id: f267c154-627b-4d61-8259-cc50f58c189a
Faulting package full name:
Faulting package-relative application ID:
Continue reading...