Ive been scamed by microsoft

[Windows Server]

Microsoft i need to know what to do when i cant get back into an account when i try to log in i am 12 years old and purchased my first gamepass ultimate gift card when i logged in to cloud gamingit said i had benn locked out of my acount witch i just mademicrosoft please fix this i have a microsoft laptop and many other acesories i feel scamed the e mail is *** Email address is removed for privacy *** i didnt even get to use the gift card after i reedemed it when i tried to reset the password 3 times it denied me and said i have to wait 24 hours please microsoft

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