It continuously shows "your device couldn't recognise you..." On the lock screen (video link attached)

  • Thread starter Thread starter sonu ramanujapuram
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sonu ramanujapuram

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When ever my laptop is idol state it automatically locks the screen and turn off the screen and it's common but From the last few days whenever my laptop is in idol state it locks the screen but it continuously shows "your device couldn't recognise you..." And slightly flicker It's happening whenever it is lockscreen and with this my laptop cannot go to sleeping automatically or turn display off after some time... (I have fingerprint sensor and it's working fine whenever I touch my fingerprint sensor it unlocks)video link- video linkhttps://drive.google.com/file/d/1BvFScjBxVpFGsOjOmO-YMWVAmGS

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