Issues with Bluetooth Headphones paired with Laptop

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LuAJ1

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Hi! I hope someone can help me with this because I'm stumped. I own a pair of JBL Tune 750BTNC headphones which I've paired with my laptop, a Galaxy Book 4. My system is currently Windows 11. My headphones can connect to my laptop with no issue but once connected, the volume control does not work, except if I set my volume to zero. For example volume 8 sounds exactly the same as volume 90 but if I set the volume to zero, the audio mutes. If a video or audio player has a volume toggle, I can adjust it and the volume does change then. My headphones do not have this issue when paired with other d

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