Issues regarding troubleshooting

[Windows 8]

In my laptop before doing it factory reset in my laptop there was Microsoft all the apps of the Microsoft like the word Excel PowerPoint every app of Microsoft first there but when I had reset it all these abs have gone and I am only having the option of Microsoft office 2010 only this I am having the option so I have no installed all the apps of the Microsoft office again on my laptop moreover my laptop is connected to the internet I had connected in the in the side panel it is saying that your device is connected to the internet but when I open the internet explorer it is saying that this p

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