Issue with Persistent Root-Level Virus in PC (Windows 10)

  • Thread starter Thread starter qikang he
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qikang he

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Hi, I've been trying to deal with an ultra serious infection in my PC for some time now. My laptop is thinkpad Gen 2 T14 20XW, and has Windows 10 home edition installed in C drive (the other hard drive is for data storage.) Signs of infection include irregular fan noise even when CPU usage is low and no apparent program is running, the cursor going haywire and jumping to the edge of the screen randomly, windows/tabs closing by themselves, and network failures. When I open up Local Security Policy, there's a strange (remote?) user with SID ending in "551" that is permitted to among other things

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