Is it normal for hinge joint of the laptop to stop working?

[Lebo_943]

Hi there, I have a problem with I Life laptop, I bought it 2 years ago (2021) at Game store. The problem is that the laptop doesn't want to close or open, what I mean is that the laptop started to make a weird sound when you close it and open it. After a while making that sound the laptop didn't want to open it was jammed because I wanted to work on it I tried to open it and the hinge joint at the back was stuck and eventually the hinge joint come out of the laptop. Basically the laptop stopped working and the screen is damaged just next to the hinge joint. I believe this is a manufacturing is

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