Is it common for Windows 11 laptop to have black screen with cursor that does not move turning on from sleep mode?

  • Thread starter Thread starter KingSee18
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KingSee18

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My 1-month-old laptop had its first black screen from sleep that I can't move or do anything, just did a hard shut down and everything looks normal just wanted to know if it is a bigger issue or just a one-off?Also, would like to know what causes this issue and how to prevent it?

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