Internet turns off; restart leads to BSOD, stop code DRIVER_POWER_STATE_FAILURE

  • Thread starter Thread starter bah_klava
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bah_klava

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On Sept 29, Oct 7, Oct 17, Oct 23, and Nov 8, the internet on my Dell Inspiron 15 Model 3520 turned off. There was no option to turn it back on.I restarted my device. Each of these five times, my laptop experienced a critical error (BSOD) with stop code DRIVER_POWER_STATE_FAILURE.Dell technical support & hardware scans ruled out hardware issues.I have already attempted to update or uninstall/reinstall the driver for the wireless adapter Realtek RTL8821CE Wireless LAN PCI-E NIC. Every time I try to update, Windows states that the latest driver is already installed; I've gone on to uninstall

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