"Kristie" wrote in message
news:FF736211-9E2B-428D-BC99-8E621D210BA2@microsoft.com...
> Hello.
> I am attempting to install Internet Explore 8 on my computer. I have
> windows xp. i am getting an error message: "The procedure enter
> SHREGGETVALUEW could not be located in the dynamic link library
> 8HLWAPI.dll.
>
> Can someone please help me? I don't know much about computers.
> thanks,
Do you have Windows XP Service Pack 2 installed? This procedure entry point
doesn't exist in the named DLL in older versions prior to XP Service Pack 2.
If you have no SP installed, or only SP1, you will need either to install SP
2 or SP 3 first. If you install SP2, IE8, and then SP3 you will not be able
to uninstall IE8 without first removing SP3, so I'd suggest you install SP3
and then IE8, don't bother with SP2.
Details about system requirements for IE8 are here:
http://www.microsoft.com/windows/internet-explorer/support/system-requirements.aspx
Note that it states "Windows XP 32-bit with Service Pack 2 (SP 2) or higher"
You can download the full XP SP3 installer from here:
http://www.microsoft.com/downloads/...A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
Or you can go to Windows Updates and install it from there.
More details on how to install XP SP3 are here:
http://support.microsoft.com/kb/322389/
--
Dan