Intermittent problem with Windows Hello face sign-in.

  • Thread starter Thread starter ChrisHenshaw
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ChrisHenshaw

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I have an ASUS Zenbook Windows 11 version 23H2 purchased 04/2024. Updates installed and camera working. Face sign-in worked until 2024-06-28. At this time face sign-in failed to work with message "Camera failed to turn on" (cannot provide screenshot as face recognition is now uninstalled and cannot complete set up as it fails). Camera diagnostics complete successfully, etc etc.A couple of times I have 'removed' face recognition and successfully performed the sign-in set up again. Face recognition has then worked for a few days before failing again. When failure occurs, I get the message "Camer

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