Installation problem with update KB5041580 on Windows 10 Pro

  • Thread starter Thread starter Serena Caselli
  • Start date Start date
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Serena Caselli

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Hello, I'm trying to install the update KB5041580 on Windows 10 Pro on Parallels Desktop 16 Business, but Windows can't restart, it gets up to 30% of the installation, then the black screen appears with logo and 3 stuck dots that don't spin.The only way is to restore the system, but the update will not install.How can I do to solve the problem? Thank you

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