Installation of Adobe Blocked

[Leela Kreis-Stokes]

I am trying to install Adobe Acrobat Pro to my Dell computer so that when I try and access a pdf it will take me to the app instead of Google. Every time I try to install the app, it says another installer is already running. I need to find a way to cancel that other installation to be able install the app. I have already tried contacting Adobe Support and they were unable to solve the issue.

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