Information regarding shared mailbox conversion issue which is synced from on-prem service account

[jugarsinhg1212]

I have on-prem service account with Exchange online plan 2 license. I converted it to shared mailbox.

Kindly note that this service account still shows in Exchange>Active User with P2 license.

So I wanted to know will this conversion effect my access to the mailbox?

Can I login with ID password into this shared mailbox?

If a user has configured this mailbox into his outlook, will this mailbox be removed from his outlook?

If a new user want to access this mailbox, then will he be able to use same id password of service account to configure it manually in outlook?

Note: I don't want to reset the password of service account in any situation.

Thanks in advance

Continue reading...