Inability to receive verification codes has locked me out of my computer

  • Thread starter Thread starter SylvieWinje
  • Start date Start date
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SylvieWinje

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I need to enter my BitLocker recovery key. I went to log in to my Microsoft account to retrieve it but was required to enter a verification code. I did not receive the verification code, so I followed all of these instructions: Microsoft account security info & verification codes. Nothing helped, so I used an alternate account to reset my security info. This locked my account for 30 days and the only way to cancel the request is to enter a verification code! Prior to that I was unable to update ANYTHING on my account without a verification code. At this point, I am essentially locked

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