I'm stuck in a "Making sure it's you" loop. I can't verify my account from a "Microsoft Account Problem" notification in Windows 10.

  • Thread starter Thread starter LoneHero33
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LoneHero33

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I get a notification on my laptop saying that there's a problem with my Microsoft Account. I click it and it takes me to Your Account Info in Settings. I click on Verify and the "Making sure it's you" pop-up appears. I type in my PIN and it appears to crash and instantly reopen, as the settings icon is now highlighted in orange. I click on it and it and the "Making sure it's you" pop-up is still there. Attempting to type in my PIN again, clicking on Use a Method Not Listed Here, Cancel, and closing it by clicking the X in the top right all lead to the same result. I have to right click the set

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