IE8 gives"stopped working" message when I close tabs

[Diana S]

I've seen a lot of people complaining about this but no fixes. When I close

an open explorer window, I get a message that IE has stopped working and it

is searching for a fix, then a box to close the program. So far, I have reset

all the defaults for IE8 and tried using IE without any add-ons. It works

correctly without add-ons. The only changes to the computer in the last few

days have been: download a driver scanner which installed the Ask add-on,

updated something from Adobe, and the automatic Windows update ran.



Any ideas where the problem came from?

--

Win 7, IE8, Fujitsu notebook

 

[Leonard Grey]

"It works correctly without add-ons."



That tells you that one of your add-ons is the cause of your problem.

Time to follow the advice that's been repeated in this newsgroup over

and over: Start IE in 'no add-ons' mode, then enable one add-on at a

time until you discover which add-on(s) cause trouble.



Next, ask the author of the add-on if they have a version of their

product that is compatible with your version of Internet Explorer.

---

Leonard Grey

Errare humanum est



Diana S wrote:

> I've seen a lot of people complaining about this but no fixes. When I close

> an open explorer window, I get a message that IE has stopped working and it

> is searching for a fix, then a box to close the program. So far, I have reset

> all the defaults for IE8 and tried using IE without any add-ons. It works

> correctly without add-ons. The only changes to the computer in the last few

> days have been: download a driver scanner which installed the Ask add-on,

> updated something from Adobe, and the automatic Windows update ran.

>

> Any ideas where the problem came from?

 

[PA Bear [MS MVP]]

No-charge support for Internet Explorer 8 installation, set-up and usage

(only) is available via telephone (based on your locale) and has been

extended until 02 July 2010. Customers must be running Windows XP or Windows

Vista in a non-domain environment.



=> US & CA Residents: 1-866-234-6020

=> Other locales:

https://support.microsoft.com/oas/default.aspx?&prid=13043



Diana S wrote:

> I've seen a lot of people complaining about this but no fixes. When I

> close

> an open explorer window, I get a message that IE has stopped working and

> it

> is searching for a fix, then a box to close the program. So far, I have

> reset all the defaults for IE8 and tried using IE without any add-ons. It

> works correctly without add-ons. The only changes to the computer in the

> last few days have been: download a driver scanner which installed the Ask

> add-on, updated something from Adobe, and the automatic Windows update

> ran.

>

> Any ideas where the problem came from?