N
nanunanu
Guest
First, let me say that I've reset internet explorer settings, disabled 3rd party plugins, etc... No impact on the problem that I'm going to describe. I also believe this is the same behavior that was explained in this thread:
http://social.technet.microsoft.com.../thread/fbab0f6c-e270-4bd8-8d5b-0d4624e070d6/
The environment is a manged one, software is fully patched and up to date with the exception of reverting to older versions to isolate the issue. Problem is repeatable on ~120 Vista SP2 32bit machines running IE8...
News sites such as cnn.com, kdka.com, cbslocal.com and facebook.com all crash IE tabs. Once the tab is recovered, the page loads. Many times the initial page will load, but navigating to subpages or having a background refresh of an iframe or other element will cause the crash. Makes me think that a tracking script of some type is involved in causing this error, as again it seems to be mostly news sites that cause the problem.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.19190
Application Timestamp: 4ee97b78
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18541
Fault Module Timestamp: 4ec3e3d5
Exception Code: c0000005
Exception Offset: 0003dd6d
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79
I initilally thought it was a setting, user profile or machine software corruption... But all the common solutions had no impact on the issue, until I removed IE8 on a machine that was having the problem, and the problem was resolved with IE7. Reinstalling IE8 also did not give us a repeat of the problem. It wasn't until I patched IE8 with the available cumulative security update that the problem returned.
So we started working our way backwards.... IE8 + Cumulative Security Update dated Feb 8th, 2011 (MS11-003, KB2482017) is OK with all sites... As soon as we try IE8 + Cumulative Security Update dated April 12th, 2011 (MS11-018, KB2497640) or newer, the problem returns. They are cumulative, so I get that... but had hoped that the bug would get fixed at some point. To date, it hasn't.
Odd things: We had a couple random reports of this behavior in 2011, but didn't really get an outbreak of LOTS of reports until Jan 2012... I believe something like facebook integration / comment tracking / universal logon of some type that was recently implemented in the various news sites has brought an issue to light that has been around for a bit longer. Also, the tests I've described are repeatable and consistant across users and machines in our environment. Patched IE crashes, unpatched IE doesn't.
Looking for a way to make patched IE not crash.
Ethan
Continue reading...
http://social.technet.microsoft.com.../thread/fbab0f6c-e270-4bd8-8d5b-0d4624e070d6/
The environment is a manged one, software is fully patched and up to date with the exception of reverting to older versions to isolate the issue. Problem is repeatable on ~120 Vista SP2 32bit machines running IE8...
News sites such as cnn.com, kdka.com, cbslocal.com and facebook.com all crash IE tabs. Once the tab is recovered, the page loads. Many times the initial page will load, but navigating to subpages or having a background refresh of an iframe or other element will cause the crash. Makes me think that a tracking script of some type is involved in causing this error, as again it seems to be mostly news sites that cause the problem.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.19190
Application Timestamp: 4ee97b78
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18541
Fault Module Timestamp: 4ec3e3d5
Exception Code: c0000005
Exception Offset: 0003dd6d
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79
I initilally thought it was a setting, user profile or machine software corruption... But all the common solutions had no impact on the issue, until I removed IE8 on a machine that was having the problem, and the problem was resolved with IE7. Reinstalling IE8 also did not give us a repeat of the problem. It wasn't until I patched IE8 with the available cumulative security update that the problem returned.
So we started working our way backwards.... IE8 + Cumulative Security Update dated Feb 8th, 2011 (MS11-003, KB2482017) is OK with all sites... As soon as we try IE8 + Cumulative Security Update dated April 12th, 2011 (MS11-018, KB2497640) or newer, the problem returns. They are cumulative, so I get that... but had hoped that the bug would get fixed at some point. To date, it hasn't.
Odd things: We had a couple random reports of this behavior in 2011, but didn't really get an outbreak of LOTS of reports until Jan 2012... I believe something like facebook integration / comment tracking / universal logon of some type that was recently implemented in the various news sites has brought an issue to light that has been around for a bit longer. Also, the tests I've described are repeatable and consistant across users and machines in our environment. Patched IE crashes, unpatched IE doesn't.
Looking for a way to make patched IE not crash.
Ethan
Continue reading...