Hi Steve,
I think it is crashing for you because it is also crashing for other Vista
x64 users.
Internet Explorer is recommended because this site depends on ActiveX
technology. This site will only work for Windows Vista x86, if you are
experiencing this problem on Windows Vista x64, please contact Microsoft
Product Support.
http://support.microsoft.com
ref:
http://drmlicense.one.microsoft.com/crlupdate/en/crlupdate.html
the support.microsoft.com link will eventually take you to the Vista/Media
forum (if you don't get lost and wind up at the Win7/Internet Explorer like
every one else does) which is where(the Vista/Media forum) I found the
marked answer to a question of the same genre.
As I said, you can always go yourself to the Vista/Media forum and re-post
your question. (Good Luck...)... I just thought of a good idea for
Answers.... an "I feel lucky" button like google search.
Oh, one other thing. On Vista you can go Start>Control Panel>Problem Reports
and Solutions... there should be an issue log in there for your crash at the
site... We can tell you more if you post back with the details.
Regards.
"Steve" wrote in message
news:C1BEE529-8F47-40A2-8019-86AC8E7072FB@microsoft.com...
> The issue in Rob's link pertains to not being able to play certain files
> vs
> my issue of WMP crashing.
>
> "PA Bear [MS MVP]" wrote:
>
>> See Rob's reply and/or
>> http://social.answers.microsoft.com...a/thread/eb329d2e-0f70-4b27-81bd-bbdd64b0603a
>>
>> Steve wrote:
>> > Hi PA Bear and thank you for the response. Please see my responses
>> > below
>> > next to your suggestions.
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >
>> >> 1. Does the behavior persist if you start IE in No Add-ons mode? - YES
>> >>
>> >> => Start | (All) Programs | Accessories | System Tools | Internet
>> >> Explorer (No add-ons).
>> >>
>> >> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>> >> IE7
>> >> &
>> >> IE8 in all OSS]
>> >> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>> >>
>> >> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> >> http://support.microsoft.com/kb/923737
>> > I reset all IE settings using this tool and the issue persists
>> >>
>> >> 3. What anti-virus application or security suite is installed and is
>> >> your
>> >> subscription current? What anti-spyware applications (other than
>> >> Defender)?
>> >> What third-party firewall (if any)? Were any of these applications
>> >> running
>> >> in the background when you installed IE8?
>> > I'm using a current Norton Security Suite. This includes a firewall
>> > and
>> > anti-spyware tools. This application was not running when i installed
>> > IE8.
>> > I installed Norton about 2 months ago. I have tried disabling all
>> > Norton
>> > components and the site still won't work.
>> >>
>> >> 4. Has a(nother) Norton or McAfee application ever been installed on
>> >> this
>> >> machine (e.g., a free-trial version that came preinstalled when you
>> >> bought
>> >> it)? Norton is installed, however, it was not preinstalled. I built
>> >> this
>> >> computer so nothing was preinstalled.
>> >>
>> >>
>> >> Sach/Steve wrote:
>> >>> Everytime I go to this MS site and click upgrade to upgrade my WMP
>> >>> DRM,
>> >>> IE
>> >>> crashes.
>> >>> http://drmlicense.one.microsoft.com/crlupdate/en/crlupdate.html
>> >>>
>> >>> I need to upgrade my DRM because everytime I plugin my flash drive,
>> >>> WMP
>> >>> crashes. The site is not compatible with other browsers.
>> >>>
>> >>> I'm using Vista Home Premium 64.
>> >>
>> >> .
>>
>> .
>>
EDFCFE9-D3CD-45AF-A5E6-6FC6C3C4CB53@microsoft.com...