IE 8 and eBay issue

[mmb]

For the past week or so I've encountered an annoying problem when signing in

to eBay. I type the email address and password which ordinarily gets me into

eBay, however now it takes me to a screen that says I've signed out. There's

an option to sign in again, and this time I can get in. I've contacted the

eBay live help 3 times and have followed their instructions; i.e., 1) clear

temp. files, cookies, etc. 2)use Firefox because it's "probably an IE

problem" ??? 3) reboot computer (duh--as if I hadn't done that a number of

times over the past week) 4) remove IE 8 and reinstall IE 7 "because it works

better with eBay. Note, I haven't done this yet because IE 8 has worked just

fine until recently. In addition, I've changed IE 8 to run without add-ons.

Nothing works. It's not a huge problem as I can sign in the second time, but

it's just annoying and I'm curious. I don't seem to have any other problems

with IE 8 and can't help but think it's an eBay problem, but they obviously

don't seem to think so. Any experience with this problem, and does anyone

have any suggestions? Thanks very much for responses.

 

[mmb]

For the past week or so I've encountered an annoying problem when signing in

to eBay. I type the email address and password which ordinarily gets me into

eBay, however now it takes me to a screen that says I've signed out. There's

an option to sign in again, and this time I can get in. I've contacted the

eBay live help 3 times and have followed their instructions; i.e., 1) clear

temp. files, cookies, etc. 2)use Firefox because it's "probably an IE

problem" ??? 3) reboot computer (duh--as if I hadn't done that a number of

times over the past week) 4) remove IE 8 and reinstall IE 7 "because it works

better with eBay. Note, I haven't done this yet because IE 8 has worked just

fine until recently. In addition, I've changed IE 8 to run without add-ons.

Nothing works. It's not a huge problem as I can sign in the second time, but

it's just annoying and I'm curious. I don't seem to have any other problems

with IE 8 and can't help but think it's an eBay problem, but they obviously

don't seem to think so. Any experience with this problem, and does anyone

have any suggestions? Thanks very much for responses.

 

[Unknown]

Click on the small 'userID' underneath the password line and fill in the

appropriate info. Do not use

your e-mail address as an ID. Create an ID.

"mmb" wrote in message

news:586E5CF7-A51D-450F-B1C3-B27494214834@microsoft.com...

> For the past week or so I've encountered an annoying problem when signing

> in

> to eBay. I type the email address and password which ordinarily gets me

> into

> eBay, however now it takes me to a screen that says I've signed out.

> There's

> an option to sign in again, and this time I can get in. I've contacted

> the

> eBay live help 3 times and have followed their instructions; i.e., 1)

> clear

> temp. files, cookies, etc. 2)use Firefox because it's "probably an IE

> problem" ??? 3) reboot computer (duh--as if I hadn't done that a number of

> times over the past week) 4) remove IE 8 and reinstall IE 7 "because it

> works

> better with eBay. Note, I haven't done this yet because IE 8 has worked

> just

> fine until recently. In addition, I've changed IE 8 to run without

> add-ons.

> Nothing works. It's not a huge problem as I can sign in the second time,

> but

> it's just annoying and I'm curious. I don't seem to have any other

> problems

> with IE 8 and can't help but think it's an eBay problem, but they

> obviously

> don't seem to think so. Any experience with this problem, and does anyone

> have any suggestions? Thanks very much for responses.

 

[Unknown]

Click on the small 'userID' underneath the password line and fill in the

appropriate info. Do not use

your e-mail address as an ID. Create an ID.

"mmb" wrote in message

news:586E5CF7-A51D-450F-B1C3-B27494214834@microsoft.com...

> For the past week or so I've encountered an annoying problem when signing

> in

> to eBay. I type the email address and password which ordinarily gets me

> into

> eBay, however now it takes me to a screen that says I've signed out.

> There's

> an option to sign in again, and this time I can get in. I've contacted

> the

> eBay live help 3 times and have followed their instructions; i.e., 1)

> clear

> temp. files, cookies, etc. 2)use Firefox because it's "probably an IE

> problem" ??? 3) reboot computer (duh--as if I hadn't done that a number of

> times over the past week) 4) remove IE 8 and reinstall IE 7 "because it

> works

> better with eBay. Note, I haven't done this yet because IE 8 has worked

> just

> fine until recently. In addition, I've changed IE 8 to run without

> add-ons.

> Nothing works. It's not a huge problem as I can sign in the second time,

> but

> it's just annoying and I'm curious. I don't seem to have any other

> problems

> with IE 8 and can't help but think it's an eBay problem, but they

> obviously

> don't seem to think so. Any experience with this problem, and does anyone

> have any suggestions? Thanks very much for responses.

 

[mmb]

I don't have a problem with the password and don't want to create a new user

ID. I can sign in the second time--it's the first attempt that takes me to

the sign out page.



"Unknown" wrote:



> Click on the small 'userID' underneath the password line and fill in the

> appropriate info. Do not use

> your e-mail address as an ID. Create an ID.

> "mmb" wrote in message

> news:586E5CF7-A51D-450F-B1C3-B27494214834@microsoft.com...

> > For the past week or so I've encountered an annoying problem when signing

> > in

> > to eBay. I type the email address and password which ordinarily gets me

> > into

> > eBay, however now it takes me to a screen that says I've signed out.

> > There's

> > an option to sign in again, and this time I can get in. I've contacted

> > the

> > eBay live help 3 times and have followed their instructions; i.e., 1)

> > clear

> > temp. files, cookies, etc. 2)use Firefox because it's "probably an IE

> > problem" ??? 3) reboot computer (duh--as if I hadn't done that a number of

> > times over the past week) 4) remove IE 8 and reinstall IE 7 "because it

> > works

> > better with eBay. Note, I haven't done this yet because IE 8 has worked

> > just

> > fine until recently. In addition, I've changed IE 8 to run without

> > add-ons.

> > Nothing works. It's not a huge problem as I can sign in the second time,

> > but

> > it's just annoying and I'm curious. I don't seem to have any other

> > problems

> > with IE 8 and can't help but think it's an eBay problem, but they

> > obviously

> > don't seem to think so. Any experience with this problem, and does anyone

> > have any suggestions? Thanks very much for responses.

>

>

> .

>

 

[mmb]

I don't have a problem with the password and don't want to create a new user

ID. I can sign in the second time--it's the first attempt that takes me to

the sign out page.



"Unknown" wrote:



> Click on the small 'userID' underneath the password line and fill in the

> appropriate info. Do not use

> your e-mail address as an ID. Create an ID.

> "mmb" wrote in message

> news:586E5CF7-A51D-450F-B1C3-B27494214834@microsoft.com...

> > For the past week or so I've encountered an annoying problem when signing

> > in

> > to eBay. I type the email address and password which ordinarily gets me

> > into

> > eBay, however now it takes me to a screen that says I've signed out.

> > There's

> > an option to sign in again, and this time I can get in. I've contacted

> > the

> > eBay live help 3 times and have followed their instructions; i.e., 1)

> > clear

> > temp. files, cookies, etc. 2)use Firefox because it's "probably an IE

> > problem" ??? 3) reboot computer (duh--as if I hadn't done that a number of

> > times over the past week) 4) remove IE 8 and reinstall IE 7 "because it

> > works

> > better with eBay. Note, I haven't done this yet because IE 8 has worked

> > just

> > fine until recently. In addition, I've changed IE 8 to run without

> > add-ons.

> > Nothing works. It's not a huge problem as I can sign in the second time,

> > but

> > it's just annoying and I'm curious. I don't seem to have any other

> > problems

> > with IE 8 and can't help but think it's an eBay problem, but they

> > obviously

> > don't seem to think so. Any experience with this problem, and does anyone

> > have any suggestions? Thanks very much for responses.

>

>

> .

>

 

[Nil]

On 08 Jun 2010, =?Utf-8?B?bW1i?=

wrote in microsoft.public.windowsxp.general:



> For the past week or so I've encountered an annoying problem when

> signing in to eBay. I type the email address and password which

> ordinarily gets me into eBay, however now it takes me to a screen

> that says I've signed out. There's an option to sign in again,

> and this time I can get in.



You should try Firefox or another browser if only to narrow the problem

down to IE.



Some things to try...



- If you're going to a bookmarked page, don't. Go to the main eBay page

and sign in there. They may have changed their architecture.



- Delete all your IE browsing history, especially the Temp Internet

Files, cookies, and passwords.



- On the Internet Options Privacy tab, delete all the sites listed

whose cookies are blocked. Maybe just setting the slider to "Accept All

Cookies" will suffice.



- On the Programs tab, behind the "Manage add-ons" button, disable most

or all the add-ons. You can re-enable them after testing.

 

[Nil]

On 08 Jun 2010, =?Utf-8?B?bW1i?=

wrote in microsoft.public.windowsxp.general:



> For the past week or so I've encountered an annoying problem when

> signing in to eBay. I type the email address and password which

> ordinarily gets me into eBay, however now it takes me to a screen

> that says I've signed out. There's an option to sign in again,

> and this time I can get in.



You should try Firefox or another browser if only to narrow the problem

down to IE.



Some things to try...



- If you're going to a bookmarked page, don't. Go to the main eBay page

and sign in there. They may have changed their architecture.



- Delete all your IE browsing history, especially the Temp Internet

Files, cookies, and passwords.



- On the Internet Options Privacy tab, delete all the sites listed

whose cookies are blocked. Maybe just setting the slider to "Accept All

Cookies" will suffice.



- On the Programs tab, behind the "Manage add-ons" button, disable most

or all the add-ons. You can re-enable them after testing.

 

[mmb]

Nil,



You've solved my problem. I had, indeed, used a bookmark to sign in. When

I went to the main eBay page as you suggested I was able to sign in the first

time. I don't know what is meant by changing the architecture, but obviously

something changed. I deleted my old bookmark and saved the new one and

sign-in works as it should now.



I had previously tried all your other suggestions to no avail. The "fix"

was so simple, and one I wouldn't have thought of. Wonder why eBay didn't

know to suggest that. I also wonder why others haven't had the same problem.



Thank you for solving my annoying problem. I hope others will also benefit

from your expertise. Thank you!



mmb







"Nil" wrote:



> On 08 Jun 2010, =?Utf-8?B?bW1i?=

> wrote in microsoft.public.windowsxp.general:

>

> > For the past week or so I've encountered an annoying problem when

> > signing in to eBay. I type the email address and password which

> > ordinarily gets me into eBay, however now it takes me to a screen

> > that says I've signed out. There's an option to sign in again,

> > and this time I can get in.

>

> You should try Firefox or another browser if only to narrow the problem

> down to IE.

>

> Some things to try...

>

> - If you're going to a bookmarked page, don't. Go to the main eBay page

> and sign in there. They may have changed their architecture.

>

> - Delete all your IE browsing history, especially the Temp Internet

> Files, cookies, and passwords.

>

> - On the Internet Options Privacy tab, delete all the sites listed

> whose cookies are blocked. Maybe just setting the slider to "Accept All

> Cookies" will suffice.

>

> - On the Programs tab, behind the "Manage add-ons" button, disable most

> or all the add-ons. You can re-enable them after testing.

> .

>

 

[mmb]

Nil,



You've solved my problem. I had, indeed, used a bookmark to sign in. When

I went to the main eBay page as you suggested I was able to sign in the first

time. I don't know what is meant by changing the architecture, but obviously

something changed. I deleted my old bookmark and saved the new one and

sign-in works as it should now.



I had previously tried all your other suggestions to no avail. The "fix"

was so simple, and one I wouldn't have thought of. Wonder why eBay didn't

know to suggest that. I also wonder why others haven't had the same problem.



Thank you for solving my annoying problem. I hope others will also benefit

from your expertise. Thank you!



mmb







"Nil" wrote:



> On 08 Jun 2010, =?Utf-8?B?bW1i?=

> wrote in microsoft.public.windowsxp.general:

>

> > For the past week or so I've encountered an annoying problem when

> > signing in to eBay. I type the email address and password which

> > ordinarily gets me into eBay, however now it takes me to a screen

> > that says I've signed out. There's an option to sign in again,

> > and this time I can get in.

>

> You should try Firefox or another browser if only to narrow the problem

> down to IE.

>

> Some things to try...

>

> - If you're going to a bookmarked page, don't. Go to the main eBay page

> and sign in there. They may have changed their architecture.

>

> - Delete all your IE browsing history, especially the Temp Internet

> Files, cookies, and passwords.

>

> - On the Internet Options Privacy tab, delete all the sites listed

> whose cookies are blocked. Maybe just setting the slider to "Accept All

> Cookies" will suffice.

>

> - On the Programs tab, behind the "Manage add-ons" button, disable most

> or all the add-ons. You can re-enable them after testing.

> .

>

 

[Nil]

On 09 Jun 2010, =?Utf-8?B?bW1i?=

wrote in microsoft.public.windowsxp.general:



> You've solved my problem. I had, indeed, used a bookmark to sign

> in. When I went to the main eBay page as you suggested I was able

> to sign in the first time. I don't know what is meant by changing

> the architecture, but obviously something changed. I deleted my

> old bookmark and saved the new one and sign-in works as it should

> now.



What I meant was that eBay may have changed the structure of the site

and obsoleted some pages or changed where some they redirect you after

you fill out a form. It happens with my ISP's web mail page every once

in a while - I have a page bookmarked so that I can get directly to the

login form, but they keep changing things to try and force you to login

from the main portal page (presumable so you will have to read the ads

there.) So, I have to update my direct-login link every few months.



> Thank you for solving my annoying problem. I hope others will

> also benefit from your expertise. Thank you!



You're welcome - glad it worked out without needing major surgery.

 

[Nil]

On 09 Jun 2010, =?Utf-8?B?bW1i?=

wrote in microsoft.public.windowsxp.general:



> You've solved my problem. I had, indeed, used a bookmark to sign

> in. When I went to the main eBay page as you suggested I was able

> to sign in the first time. I don't know what is meant by changing

> the architecture, but obviously something changed. I deleted my

> old bookmark and saved the new one and sign-in works as it should

> now.



What I meant was that eBay may have changed the structure of the site

and obsoleted some pages or changed where some they redirect you after

you fill out a form. It happens with my ISP's web mail page every once

in a while - I have a page bookmarked so that I can get directly to the

login form, but they keep changing things to try and force you to login

from the main portal page (presumable so you will have to read the ads

there.) So, I have to update my direct-login link every few months.



> Thank you for solving my annoying problem. I hope others will

> also benefit from your expertise. Thank you!



You're welcome - glad it worked out without needing major surgery.