IE 7 Redirected page keeps crashing

[rshull]

Coming from an e-mail link the page opens and the redirects to the article

and then closes the redirect page. My problem is one computer opens the

redirect page and when the article page opens it will not display and the

redirect page doesn't close. Im guessing it is one setting that I am

overlooking.

 

[Leonard Grey]

Ask your psychic advisor, because I'm not able to guess what "page" and

"article" you're talking about, or how "one computer" is different from

other computers, or even what versions of Windows, service packs and

Internet Explorer any of those computers are using.

---

Leonard Grey

Errare humanum est



rshull wrote:

> Coming from an e-mail link the page opens and the redirects to the article

> and then closes the redirect page. My problem is one computer opens the

> redirect page and when the article page opens it will not display and the

> redirect page doesn't close. Im guessing it is one setting that I am

> overlooking.

 

[Jeff Strickland]

I'm guessing the redirect is broken, and you should stop trying.



You said that one computer won't open the page, and a second opens the page

but not the article. Sounds to me like the redirect is hosed. You might have

a security setting on the first machine set to block dangerous content, and

this keeps the page from opening, and the second does not have this setting

so the page opens but not the article. Either way, the page that you are

redirected to is broken.







"rshull" wrote in message

news:611F7E9D-15A6-4804-A882-AB02D1713194@microsoft.com...

>

> Coming from an e-mail link the page opens and the redirects to the article

> and then closes the redirect page. My problem is one computer opens the

> redirect page and when the article page opens it will not display and the

> redirect page doesn't close. Im guessing it is one setting that I am

> overlooking.

 

[rshull]

my psychic said:

Windows version: Vista

IE7

Computers are identical

E-mail in Lotus notes

A newsletter from CHEMPRO with links to Articles.

Their host directs the link to abceq-media.com and then redirects it to

CHEMPRO to read the article.



The problem computer: when the redirect tries to happen the new screen comes

up but will not connect and the redirect screen that should close stays open.



The rest of the computers: When the redirect happens the new screen opens

and loads the article. then the first screen closes automatically.



"Leonard Grey" wrote:



> Ask your psychic advisor, because I'm not able to guess what "page" and

> "article" you're talking about, or how "one computer" is different from

> other computers, or even what versions of Windows, service packs and

> Internet Explorer any of those computers are using.

> ---

> Leonard Grey

> Errare humanum est

>

> rshull wrote:

> > Coming from an e-mail link the page opens and the redirects to the article

> > and then closes the redirect page. My problem is one computer opens the

> > redirect page and when the article page opens it will not display and the

> > redirect page doesn't close. Im guessing it is one setting that I am

> > overlooking.

> .

>

 

[Leonard Grey]

Thank you (and your psychic advisor ;-))



Does the problem computer have the same experience when you start

Internet Explorer from the 'no add-ons' icon?



Start > type Internet Explorer in the Start Search box > click Internet

Explorer (No Add-Ons)



Do you have the same experience after you have reset Internet Explorer

settings?



"How to Reset Internet Explorer Settings"

http://support.microsoft.com/kb/923737



---

Leonard Grey

Errare humanum est



rshull wrote:

> my psychic said:

> Windows version: Vista

> IE7

> Computers are identical

> E-mail in Lotus notes

> A newsletter from CHEMPRO with links to Articles.

> Their host directs the link to abceq-media.com and then redirects it to

> CHEMPRO to read the article.

>

> The problem computer: when the redirect tries to happen the new screen comes

> up but will not connect and the redirect screen that should close stays open.

>

> The rest of the computers: When the redirect happens the new screen opens

> and loads the article. then the first screen closes automatically.

>

> "Leonard Grey" wrote:

>

>> Ask your psychic advisor, because I'm not able to guess what "page" and

>> "article" you're talking about, or how "one computer" is different from

>> other computers, or even what versions of Windows, service packs and

>> Internet Explorer any of those computers are using.

>> ---

>> Leonard Grey

>> Errare humanum est

>>

>> rshull wrote:

>>> Coming from an e-mail link the page opens and the redirects to the article

>>> and then closes the redirect page. My problem is one computer opens the

>>> redirect page and when the article page opens it will not display and the

>>> redirect page doesn't close. Im guessing it is one setting that I am

>>> overlooking.

>> .

>>

 

[PA Bear [MS MVP]]

Besides answering Leonard's additional questions:



What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)?



Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?

--

~PA Bear





rshull wrote:

> my psychic said:

> Windows version: Vista

> IE7

> Computers are identical

> E-mail in Lotus notes

> A newsletter from CHEMPRO with links to Articles.

> Their host directs the link to abceq-media.com and then redirects it to

> CHEMPRO to read the article.

>

> The problem computer: when the redirect tries to happen the new screen

> comes

> up but will not connect and the redirect screen that should close stays

> open.

>

> The rest of the computers: When the redirect happens the new screen opens

> and loads the article. then the first screen closes automatically.

>

> "Leonard Grey" wrote:

>

>> Ask your psychic advisor, because I'm not able to guess what "page" and

>> "article" you're talking about, or how "one computer" is different from

>> other computers, or even what versions of Windows, service packs and

>> Internet Explorer any of those computers are using.

>> ---

>> Leonard Grey

>> Errare humanum est

>>

>> rshull wrote:

>>> Coming from an e-mail link the page opens and the redirects to the

>>> article

>>> and then closes the redirect page. My problem is one computer opens the

>>> redirect page and when the article page opens it will not display and

>>> the

>>> redirect page doesn't close. Im guessing it is one setting that I am

>>> overlooking.

>> .

 

[rshull]

Leonard,



Ding Ding Ding you hit it right on the nose. I did the reset and it is

working now.



Thank you very much....



"Leonard Grey" wrote:



> Thank you (and your psychic advisor ;-))

>

> Does the problem computer have the same experience when you start

> Internet Explorer from the 'no add-ons' icon?

>

> Start > type Internet Explorer in the Start Search box > click Internet

> Explorer (No Add-Ons)

>

> Do you have the same experience after you have reset Internet Explorer

> settings?

>

> "How to Reset Internet Explorer Settings"

> http://support.microsoft.com/kb/923737

>

> ---

> Leonard Grey

> Errare humanum est

>

> rshull wrote:

> > my psychic said:

> > Windows version: Vista

> > IE7

> > Computers are identical

> > E-mail in Lotus notes

> > A newsletter from CHEMPRO with links to Articles.

> > Their host directs the link to abceq-media.com and then redirects it to

> > CHEMPRO to read the article.

> >

> > The problem computer: when the redirect tries to happen the new screen comes

> > up but will not connect and the redirect screen that should close stays open.

> >

> > The rest of the computers: When the redirect happens the new screen opens

> > and loads the article. then the first screen closes automatically.

> >

> > "Leonard Grey" wrote:

> >

> >> Ask your psychic advisor, because I'm not able to guess what "page" and

> >> "article" you're talking about, or how "one computer" is different from

> >> other computers, or even what versions of Windows, service packs and

> >> Internet Explorer any of those computers are using.

> >> ---

> >> Leonard Grey

> >> Errare humanum est

> >>

> >> rshull wrote:

> >>> Coming from an e-mail link the page opens and the redirects to the article

> >>> and then closes the redirect page. My problem is one computer opens the

> >>> redirect page and when the article page opens it will not display and the

> >>> redirect page doesn't close. Im guessing it is one setting that I am

> >>> overlooking.

> >> .

> >>

> .

>

 

[rshull]

PA Bear,



Thank you for your response. Leonard asked me to reset and that worked

all is good now.





"PA Bear [MS MVP]" wrote:



> Besides answering Leonard's additional questions:

>

> What anti-virus application or security suite is installed and is your

> subscription current? What anti-spyware applications (other than Defender)?

> What third-party firewall (if any)?

>

> Has a(another) Norton or McAfee application ever been installed on the

> computer (e.g., a free-trial version that came preinstalled when you bought

> it)?

> --

> ~PA Bear

>

>

> rshull wrote:

> > my psychic said:

> > Windows version: Vista

> > IE7

> > Computers are identical

> > E-mail in Lotus notes

> > A newsletter from CHEMPRO with links to Articles.

> > Their host directs the link to abceq-media.com and then redirects it to

> > CHEMPRO to read the article.

> >

> > The problem computer: when the redirect tries to happen the new screen

> > comes

> > up but will not connect and the redirect screen that should close stays

> > open.

> >

> > The rest of the computers: When the redirect happens the new screen opens

> > and loads the article. then the first screen closes automatically.

> >

> > "Leonard Grey" wrote:

> >

> >> Ask your psychic advisor, because I'm not able to guess what "page" and

> >> "article" you're talking about, or how "one computer" is different from

> >> other computers, or even what versions of Windows, service packs and

> >> Internet Explorer any of those computers are using.

> >> ---

> >> Leonard Grey

> >> Errare humanum est

> >>

> >> rshull wrote:

> >>> Coming from an e-mail link the page opens and the redirects to the

> >>> article

> >>> and then closes the redirect page. My problem is one computer opens the

> >>> redirect page and when the article page opens it will not display and

> >>> the

> >>> redirect page doesn't close. Im guessing it is one setting that I am

> >>> overlooking.

> >> .

>

> .

>

 

[Leonard Grey]

Wait...don't stop now!



The fact that a reset worked means one or both of two things:

1- you had an incompatible browser add-on; and/or

2- you made a configuration error.



To determine whether an incompatible browser add-on caused your problem:

Re-enable one add-on, then restart and test Internet Explorer. Do this

for each add-on until you find the troublemaker. Once identified,

contact the add-on's technical support to find out if they have an

updated version that is compatible with your version of IE.



If none of your add-ons caused the problem, then it was an incorrect

configuration setting.

---

Leonard Grey

Errare humanum est



rshull wrote:

> Leonard,

>

> Ding Ding Ding you hit it right on the nose. I did the reset and it is

> working now.

>

> Thank you very much....

>

> "Leonard Grey" wrote:

>

>> Thank you (and your psychic advisor ;-))

>>

>> Does the problem computer have the same experience when you start

>> Internet Explorer from the 'no add-ons' icon?

>>

>> Start > type Internet Explorer in the Start Search box > click Internet

>> Explorer (No Add-Ons)

>>

>> Do you have the same experience after you have reset Internet Explorer

>> settings?

>>

>> "How to Reset Internet Explorer Settings"

>> http://support.microsoft.com/kb/923737

>>

>> ---

>> Leonard Grey

>> Errare humanum est

>>

>> rshull wrote:

>>> my psychic said:

>>> Windows version: Vista

>>> IE7

>>> Computers are identical

>>> E-mail in Lotus notes

>>> A newsletter from CHEMPRO with links to Articles.

>>> Their host directs the link to abceq-media.com and then redirects it to

>>> CHEMPRO to read the article.

>>>

>>> The problem computer: when the redirect tries to happen the new screen comes

>>> up but will not connect and the redirect screen that should close stays open.

>>>

>>> The rest of the computers: When the redirect happens the new screen opens

>>> and loads the article. then the first screen closes automatically.

>>>

>>> "Leonard Grey" wrote:

>>>

>>>> Ask your psychic advisor, because I'm not able to guess what "page" and

>>>> "article" you're talking about, or how "one computer" is different from

>>>> other computers, or even what versions of Windows, service packs and

>>>> Internet Explorer any of those computers are using.

>>>> ---

>>>> Leonard Grey

>>>> Errare humanum est

>>>>

>>>> rshull wrote:

>>>>> Coming from an e-mail link the page opens and the redirects to the article

>>>>> and then closes the redirect page. My problem is one computer opens the

>>>>> redirect page and when the article page opens it will not display and the

>>>>> redirect page doesn't close. Im guessing it is one setting that I am

>>>>> overlooking.

>>>> .

>>>>

>> .

>>

 

[PA Bear [MS MVP]]

Your answers to my question might help explain why the Reset fixed it and

could help to avoid similar problems in the future. But if you're satisfied

with the quick fix, so be it.



rshull wrote:

> PA Bear,

>

> Thank you for your response. Leonard asked me to reset and that worked

> all is good now.

>

>

> "PA Bear [MS MVP]" wrote:

>

>> Besides answering Leonard's additional questions:

>>

>> What anti-virus application or security suite is installed and is your

>> subscription current? What anti-spyware applications (other than

>> Defender)? What third-party firewall (if any)?

>>

>> Has a(another) Norton or McAfee application ever been installed on the

>> computer (e.g., a free-trial version that came preinstalled when you

>> bought

>> it)?

>> --

>> ~PA Bear

>>

>>

>> rshull wrote:

>>> my psychic said:

>>> Windows version: Vista

>>> IE7

>>> Computers are identical

>>> E-mail in Lotus notes

>>> A newsletter from CHEMPRO with links to Articles.

>>> Their host directs the link to abceq-media.com and then redirects it to

>>> CHEMPRO to read the article.

>>>

>>> The problem computer: when the redirect tries to happen the new screen

>>> comes

>>> up but will not connect and the redirect screen that should close stays

>>> open.

>>>

>>> The rest of the computers: When the redirect happens the new screen

>>> opens

>>> and loads the article. then the first screen closes automatically.

>>>

>>> "Leonard Grey" wrote:

>>>

>>>> Ask your psychic advisor, because I'm not able to guess what "page" and

>>>> "article" you're talking about, or how "one computer" is different from

>>>> other computers, or even what versions of Windows, service packs and

>>>> Internet Explorer any of those computers are using.

>>>> ---

>>>> Leonard Grey

>>>> Errare humanum est

>>>>

>>>> rshull wrote:

>>>>> Coming from an e-mail link the page opens and the redirects to the

>>>>> article

>>>>> and then closes the redirect page. My problem is one computer opens

>>>>> the

>>>>> redirect page and when the article page opens it will not display and

>>>>> the

>>>>> redirect page doesn't close. Im guessing it is one setting that I am

>>>>> overlooking.

>>>> .

>>

>> .