I paid over $104 for Windows 10/11 Pro and its going on day 2 of not being able to activate or get ahold of anyone to help. this is urgent please for

[TonyGlaser]

Hello my partner and I just purchased a used laptop and a notification kept popping up telling me we had to get a newer updated version of windows 10/11. I tried to update but it wouldn't let me. So we paid over $104 to get the windows 10/11 pro. It is telling me I can not activate my windows because I don't have a product key or valid digital license. This is has been going on for 2 days and we had to buy a laptop for a new job opportunity that my partner is trying to study for. I'm not trying to sound rude I just really need help. That is a lot of money to pay for something that won't even w

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