I paid $499.00 for microsoft tech support to help on an incident. It's been 47 hours and there's no call, no e-mail no nothing. How do I get a res

[LooTech]

I had a case about a year ago where my C drive (250 MB ssd) was running out of space. I paid for a service call. The matter was resolved. It was a Microsoft issue and they refunded my money. less than a week ago, after an update, I noticed that the users directory that was moved to D to return the space to C had been moved back to the C drive. Also I had rogue log files again. 1) I paid $499.00 for Microsoft tech support to help on one incident. It's been 47 hours and there's no call, no e-mail no nothing. How do I get a response?2) I have called 877 696 7786 and it purports to be Mi

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