I need to speak with a human. or I need a refund.

[CarolynYusuf]

I need assistance please

I paid $106.92 for an upgrade from Windows 10 home edition to Windows 10 Pro. It will not activate because it says that I do not have a product key. I purchased an HP from HSN with the software loaded.


Version of Windows 10 installed: Windows 10 enterprise

V3004

Installed 11*13*2020

OS build 19041.804



Information in settings;

Edition: Windows 10 Enterprise

Activation Windows is not activated



We can't activate Windows on this device because you don't have a valid digital license or product key. If you think you do have a valid license or key,

select Troubleshoot below. Error code:0xC004C003

Contents of Receipt

Hello,



Thank you for shopping with us on Friday, February 19, 2021.


Any downloads you bought, except preorders, are available now.


Order 5332080663



Windows 10 Pro Windows 10 Pro

Quantity 1

$99.00

Subtotal $99.00

Tax $7.92

Total $106.92

Payment method

PayPal (*** Email address is removed for privacy ***) $106.92





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