I keep getting Error code: 0x3000062 when I try to connect to one of my PC's at work on a different network. Mac to Windows 10.

  • Thread starter Thread starter Jake Sax
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Jake Sax

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This is the error I'm getting:


An error occurred while communicating with the Remote Desktop Gateway. If this keeps happening, contact your network administrator for assistance. Error code: 0x3000062


I can connect to this computer when I'm on the same network, but if I connect to a different network, I can't connect. I used canyouseeme.org to see if 3389 was open and it says it's working and I used the IP address that canyouseeme used to connect to the PC and then used the default gateway of the router as the gateway and it gives me this error. It gives me this error if I use the local static IP address of the computer as the gateway as well. I'm not sure what I'm doing wrong. Any help would be appreciated. Thanks.

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